Challenge (Before)
Solia was shy when we first met her and lacked confidence in her English. We recognised that she had a lot of potential and was eager to gain more skills and experiences to improve her future in Wales.
Intervention (Action)
Solia attended many information sessions, gaining more knowledge about public services, practical skills and culture. She soon began volunteering with the Shaping my Future project and has been invaluable in helping us run activities and support other members of the group. DPIA referred Solia to an interpreting course and also signposted her to a Welsh course to help her further her education.
Results (After)
Solia successfully completed the induction process and relevant training sessions to become a volunteer. She has grown in confidence in helping to organise and deliver activities. Solia completed her interpretation course and is now a qualified interpreter. She has helped interpret in our activities and has started to interpret for other organisations. She is also an enthusiastic and dedicated Welsh learner.
